|About Us This web site is owned and operated by [Beads Solutions] who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
Our Contact details:
13 Seaway Road, Paignton, Devon, TQ3 2NX, United Kingdom
Email: beads@ beadsolutions.co.uk
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept card payments. If you are shopping from Europe or anywhere else, place your order and your card company will convert the transaction to or your own currency.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We reserve the right to change prices without prior notice.
|Shipping And Handling <Firts Class:|
Up to Value Cost
Next Day Delivery:
|Delivery Schedule We deliver your order right away. We will normally send your order to you in 2 business days. International orders are generally received within 5-7 days.|
You must inform us within seven working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.|
|Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01803 552072. International +44 1803 552072 or write to us at13 Seaway Road, Paignton, Devon TQ3 2NX,United Kingdom|
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled returnd any faulty goods within 7 working days for a full refund, including the cost of delivery. Other returns are subject 10% re-stocking fee. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.